FAQ's

All orders placed by 3:00pm will be shipped the next day.

When the order is placed after 3:00pm or during the weekend, it will be shipped the next business day.

General shipping takes between 2-4 business days depending on your locations.

International shipping will take 3 to 4 weeks, depending your locations.

If we have yet to process your order, a cancellation request may be authorized and approved. Please note that Alóbella Boutique does not issue any refunds, if your cancellation is approved you will receive store credit for your purchase.

If the merchandise has not been sent, contact us as soon as possible and we can correct the address.

Our policy has a duration of 10 days. You will only be given one credit to use on other merchandise. There will be no refund of money only change.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

Refunds of money (not applicable)

Please contact us at alobellaboutique@gmail.com.

In the unlikely event you have received a damaged item we truly apologize for the inconvenience as this is not a reflection of our company. If your item is in bad condition we will be more than happy to issue a store credit for the item(s) once it has been returned.

If you have received a faulty item please contact our support team.

You will be emailed your receipt immediately after you placed your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to our Track Order page.

We appreciate your interest in our business! As we work to provide the best payment methods for our customers, we currently accept:

-Credit/debit cards

-Paypal

Checks, money orders and cash on delivery (COD) are not accepted.

You can contact us via email alobellaboutique@gmail.com, Chat with us.

For online inquirys call us at (787)213-4244